Child Safety Standards

Niyyah Nikah has a zero-tolerance policy towards child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). This page sets out the standards, safeguards, and reporting measures we have in place to keep our platform free from any content or conduct that endangers children, in line with Google Play’s CSAE policy requirements and applicable UK law.

1. Adults only — strictly 18+

Niyyah Nikah is an Islamic matrimonial service intended exclusively for adults aged 18 or over who are legally able to marry. Accounts for or by anyone under the age of 18 are strictly prohibited. Any account we identify as belonging to a minor will be removed immediately.

2. Zero tolerance for CSAE and CSAM

We prohibit, without exception, any content, messages, images, links, or behaviour that sexualises, exploits, endangers, or abuses a child, or that constitutes, promotes, facilitates, or solicits child sexual abuse material. This includes, but is not limited to:

• Uploading, sharing, or requesting sexual content involving anyone under 18.
• Grooming, enticement, or any attempt to sexually exploit a child.
• Trafficking, or the facilitation of trafficking, of minors.
• Any depiction or discussion that sexualises minors.

3. How we prevent and detect abuse

• Age eligibility: Users must confirm they are 18 or older, and provide a date of birth, to register.
• Profile & content moderation: Profiles, photos, and reported conversations are subject to moderation. Photos are blurred by default and are only revealed on mutual consent.
• Reporting & blocking tools: Every profile and conversation includes tools to block and report users. Reports involving suspected child safety concerns are prioritised.
• Guardian (Wali) oversight: Users may invite a guardian to a read-only view of their conversations, adding a further layer of accountability.
• Account enforcement: We may suspend, ban, and permanently retain identifiers of accounts that violate this policy to prevent re-registration.

4. How to report a concern

If you encounter any content or behaviour that may endanger a child, please report it immediately:

• In the app: Use the Report option on any profile or conversation.
• By email: support@niyyahnikah.com (monitored child-safety contact).

We aim to review all child-safety reports as a matter of urgency.

5. Our response when abuse is identified

When we identify or receive a credible report of CSAE or CSAM, we will:

• Remove the offending content and suspend the account(s) involved without delay.
• Preserve relevant evidence in accordance with the law.
• Report to the appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC) and/or UK law enforcement such as the National Crime Agency’s CEOP Command, and cooperate fully with any investigation.

6. Legal compliance

We operate in accordance with applicable child-protection legislation, including the UK Protection of Children Act 1978, the Sexual Offences Act 2003, and the Online Safety Act 2023, as well as Google Play’s policies on CSAE. We work with recognised bodies such as the Internet Watch Foundation (IWF) and report to NCMEC where required.

7. Law enforcement requests & compliance

We cooperate fully with law enforcement and have the following procedures in place to handle law enforcement inquiries and requests:

• Point of contact. Law enforcement may submit inquiries and legal requests to our designated contact at support@niyyahnikah.com. Requests should identify the requesting agency, the officer and contact details, the account or content in question, and the legal basis for the request.
• Valid legal process. We disclose user information in response to valid and legally binding process appropriate to the jurisdiction (for example a court order, warrant, production order, or subpoena). We review each request for legal sufficiency and authenticity, and we may seek clarification or narrow overly broad requests.
• Emergency disclosure. Where we receive a request supported by a good-faith belief that there is an imminent risk of death or serious physical harm to a person — in particular a child — we may expedite our review and disclose relevant information to law enforcement without delay.
• Data preservation. On a valid preservation request, we will preserve relevant account records and evidence pending the service of formal legal process, in accordance with applicable law.
• Proactive reporting. Independently of any request, when we identify or receive a credible report of CSAE or CSAM we preserve evidence and report to the appropriate authorities, including NCMEC (via the CyberTipline) and UK law enforcement such as the National Crime Agency’s CEOP Command, and cooperate fully with any resulting investigation.
• Timeliness & records. We aim to acknowledge law enforcement requests within 3 business days, keep a record of requests received and actions taken, and respond within the timeframe required by the applicable legal process (or sooner in emergencies).
• User notice. Where lawfully permitted, we may notify affected users of a request for their data; we will not do so where notice is prohibited by law or where it would risk harm to a person or jeopardise an investigation.

8. Designated point of contact

Our designated child-safety point of contact can be reached at support@niyyahnikah.com. For general privacy matters, contact support@niyyahnikah.com.

9. External resources

• UK — Report abuse online (CEOP / NCA): www.ceop.police.uk/safety-centre
• Internet Watch Foundation (IWF): www.iwf.org.uk
• NCMEC CyberTipline: report.cybertip.org